Welcome to Rubbermaid Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website rubbermaidarea.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is intended for event professionals and businesses worldwide (excluding certain remote areas and parts of Asia) seeking premium disposable dinnerware and serving solutions. You must be at least 18 years old to place orders.
1.2 Intellectual Property Rights
All content on this website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.
2. Products and Services
2.1 Product Descriptions
We specialize in high-quality disposable products including:
- Disposable dinnerware and flatware
- Food & beverage containers
- Serving trays and coffee baskets
- High chair & booster seats
We make every effort to display products accurately, but colors may vary slightly due to monitor differences.
2.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3. Ordering and Payment
3.1 Order Process
By placing an order, you make an offer to purchase subject to these terms. We will confirm order receipt via email, but this does not constitute acceptance. Order acceptance occurs when we ship your items.
3.2 Pricing and Payment
All prices are in USD. We accept:
- Visa
- MasterCard
- JCB
- PayPal
You agree to provide current and accurate payment information. We may cancel orders if payment cannot be processed.
3.3 Shipping
Shipping Options:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
- Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)
Orders are processed within 1-2 business days (excluding weekends/holidays). Delivery times may vary during peak periods.
4. Returns and Refunds
4.1 Return Policy
We accept returns within 15 days of delivery for unused items in original, resalable condition with proof of purchase. Non-returnable items include:
- Opened packages of disposable flatware/dinnerware
- Used food & beverage containers
- Damaged high chair/booster seats (must be reported within 48 hours)
4.2 Return Process
To initiate a return:
- Email [email protected] within 15 days with order details
- Wait for return approval and instructions
- Ship items to: 6622 West Altadena Avenue, Glendale, US 85304
Original shipping fees are non-refundable except for our errors.
4.3 Refunds
Refunds are processed within 5-7 business days after we receive and inspect returns, issued to your original payment method.
5. User Responsibilities
5.1 Account Security
If you create an account, you are responsible for maintaining confidentiality of your login information.
5.2 Prohibited Conduct
You agree not to:
- Use our site for illegal purposes
- Attempt to gain unauthorized access to our systems
- Provide false information
- Interfere with site operations
6. Liability Limitations
6.1 Product Use
Our products are designed for professional use. You assume all risks associated with proper use and storage of purchased items.
6.2 Website Operation
We strive to maintain uninterrupted service but are not liable for temporary unavailability due to technical issues beyond our control.
6.3 Damages
Our total liability for any claim related to your use of the site or products is limited to the purchase price of the items in question.
7. General Provisions
7.1 Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance of the modified terms.
7.2 Governing Law
These terms are governed by the laws of the State of California, USA.
7.3 Contact Information
For questions about these Terms and Conditions, please contact us at:
Rubbermaid Shop6622 West Altadena Avenue
Glendale, US 85304
Email: [email protected]
Thank you for choosing Rubbermaid Shop for your professional disposable dinnerware and serving solutions. We value your business and are committed to providing premium products with reliable service.
